A Service Portfolio approach to Cost Management

Do Lean Times require Smart IT, or does Lean IT mean Smart Times? This week a major European IT magazine launched Smart IT, an expert forum dedicated to how smarter IT can help reduce enterprise cost, So not just IT cost itself. It is only fitting that the first case discussed here was a retailContinue reading “A Service Portfolio approach to Cost Management”

Is a Thin client also a Lean client? Or are we now Clouding the issue and is not all Chrome that glitters?

Today Google announced their second OS, but somehow this got a lot more attention than their first (Android). I am sure this has to do with the fact it now seems an all out war between two giants, both doing Search, both doing Mobile, both doing Office Suites and now both doing OS’s. All fourContinue reading “Is a Thin client also a Lean client? Or are we now Clouding the issue and is not all Chrome that glitters?”

Why is it so complex to make IT simple?

Whenever I tell someone I work for an IT company, you see a little spark of fear pop into their eyes while they quickly check their watch. Probably because they know from experience (with other IT people not with me) that there is a big chance the conversation will become complex, lengthy and likely evenContinue reading “Why is it so complex to make IT simple?”

Lean times call for Lean IT

The full version of this article was co-developed with CA communications. CIOs find themselves in a tough spot. Budgets have been cut, but the expectations for service delivery remain high. So CIOs are going lean; applying ‘lean’ thinking to their IT strategies. Lean IT allows CIOs to focus on what’s most important: delivering value toContinue reading “Lean times call for Lean IT”

A Catalog of Ways to Achieve Lean IT

The full version of this article was co-developed with CA communications Applying ‘Lean’ principles allow IT to identify and eradicate anything that is wasteful within IT management. A Service Catalog can be an indispensible component of Lean IT, helping drive down costs and ensure organisations are better positioned to lead when the economy recovers. LeanContinue reading “A Catalog of Ways to Achieve Lean IT”

Let’s go Lean IT

Lean management has proven extremely successful in managing manufacturing operations. So much so, that people are now applying Lean to managing whole enterprises. Going forward this blog will focus specifically on applying he principles of lean management on Information Technology: Lean IT. Lean IT is not new, successes were documented already back in 2007 (LearningContinue reading “Let’s go Lean IT”

CMDB, the “Bill of Material” of the IT factory

The full version of this article was co-developed with CA communications For years manufacturing has relied upon a central document called a Bill of Material, which describes, in minute detail, each component of the product. It serves as the foundation for design, procurement, manufacturing and distribution, and therefore as the foundation for companywide planning, costingContinue reading “CMDB, the “Bill of Material” of the IT factory”

IT services at the push of a button—simple to consume but hard to deliver?

The full version of this article was co-developed with CA communications In modern companies, IT and business processes are practically inseparable. A business transaction such as a an online banking transaction or making a mobile phone call are business services provided almost entirely through IT services. But also insurance companies, hospitals and government organizations haveContinue reading “IT services at the push of a button—simple to consume but hard to deliver?”

Selling Services by the Pound, a re-birth of economic thinking in IT

Any Genesis fans will immediatly realise the title of this blog dates me. In fact I finished my formal education more than three decades ago. And although I realised at the time that the study I did was quit innovatif, as it tried to combine economics and informatics theory into something we nowadays would callContinue reading “Selling Services by the Pound, a re-birth of economic thinking in IT”

“Laws of IT” explores Service Portfolio Management

Laws of IT is a new initiative that discusses serious IT matters in a entertaining way, using a variety of media such as web, video, blogs and discussion groups. In the first episode you meet Mr. Demand and Mr. Supply, exploring Service Portfolio Management and you will see Peter Hinssen, in a special appearance asContinue reading ““Laws of IT” explores Service Portfolio Management”