Forecast: Public Cloud Services, Worldwide, 2013-2019, 4Q15 Update22 December 2015| ARCHIVED 1 Summary Tables — Public Cloud Services End-User Spending by Segment for Region, 2013-2019 2 Summary Tables — Public Cloud Services End-User Spending by Segment for Region or Key Country, 2013-2019 3 Summary Tables — Public Cloud Services End-User Spending by Region and Key Country, 2013 … Analyst(s): Bhavish SoodBianca Francesca GranettoCathy TornbohmChad EschingerChris PangDean BlackmoreDouglas ToombsEd AndersonFabrizio BiscottiGianluca TramacereGregor PetriHai Hong SwinehartJim HareJoanne M. CorreiaLai-ling LamLaurie F. WursterMichael DominyMorgan YeatesNigel MontgomeryRobert P. AndersonRuggero ContuSid NagTJ SinghTom EidYanna Dharmasthira  |
Vendor Rating: Deutsche Telekom18 December 2015| Promising During the fourth quarter of 2015, the company announced a number of new cloud initiatives that involve — in addition to the existing partnerships with SAP and Salesforce — close cooperation with both Microsoft and Huawei (see the rating for enterprise cloud solutions). These … Analyst(s): Bettina Tratz-RyanFernando ElizaldeFrank MarsalaFrank RidderGregor PetriJouni ForsmanKatja RuudMark PaineNeil Rickard |
Forecast: IT Services, Worldwide, 2013-2019, 4Q15 Update17 December 2015| ARCHIVED 1 Forecast: IT Services by Segment, 2013-2019 2 Forecast: IT Services by Service Type, 2013-2019 3 Forecast: IT Services by Geography, 2013-2019 4 Pivot Table with Currency Converter 5 Data Segmentation and Structure 6 Exchange Rates 7 Tips for Using Pivot Tables 1-1 Forecast: IT … Analyst(s): Allie YoungArup RoyCathy TornbohmChristine TennesonDean BlackmoreDouglas ToombsFred NgGianluca TramacereGregor PetriHelen HuntleyJacqueline HengJulie ShortKathryn HaleLai-ling LamMisako SawaiMorgan YeatesRajesh KandaswamySusan TanSusanne MatsonTina T. TangTJ SinghTwiggy Lo |
Predicts 2016: Cloud Computing to Drive Digital Business8 December 2015| Hybrid will be the most common usage of the cloud — but this requires the public cloud to be part of the overall strategy. The defensive stance that dominated the large software vendor strategies toward the cloud has been replaced in recent years with a cloud-first approach. Today, … Analyst(s): David Mitchell SmithDavid W. CearleyDouglas ToombsEd AndersonGregor PetriJay HeiserJeffrey MannNeville CannonThomas J. BittmanYefim V. Natis |
Forecast: Public Cloud Services, Worldwide, 2013-2019, 3Q15 Update30 September 2015| ARCHIVED 1 Summary Tables — Public Cloud Services End-User Spending by Segment for Region, 2013-2019 2 Summary Tables — Public Cloud Services End-User Spending by Segment for Region or Key Country, 2013-2019 3 Summary Tables — Public Cloud Services End-User Spending by Region and Key Country, 2013 … Analyst(s): Bhavish SoodBianca Francesca GranettoCathy TornbohmChad EschingerChris PangDean BlackmoreDouglas ToombsEd AndersonFabrizio BiscottiGianluca TramacereGregor PetriHai Hong SwinehartJim HareJin-Sik YimJoanne M. CorreiaLai-ling LamLaurie F. WursterMorgan YeatesRajesh KandaswamyRobert P. AndersonRuggero ContuSid NagSusan CournoyerTJ SinghTom EidYanna Dharmasthira |
Maverick* Research: Don’t Fall for Bad Logic — Unless It’s to Your Advantage28 September 2015| … Andy Kyte, Doug Laney, Yefim Natis, Bard Papegaaij, Gregor Petri, Kurt Potter, Brian Prentice, Frank Ridder, Val Sribar, … Analyst(s): Frank Buytendijk |
Forecast: IT Services, Worldwide, 2013-2019, 3Q15 Update14 September 2015| ARCHIVED 1 Forecast: IT Services by Segment, 2013-2019 2 Forecast: IT Services by Service Type, 2013-2019 3 Forecast: IT Services by Geography, 2013-2019 4 Pivot Table for Analysis 5 Data Segmentation and Structure 6 Exchange Rates 7 Tips for Using Pivot Tables 1-1 Forecast: IT Services End … Analyst(s): Allie YoungArup RoyCathy TornbohmChristine TennesonDean BlackmoreDouglas ToombsFred NgGianluca TramacereGregor PetriHelen HuntleyJacqueline HengJulie ShortKathryn HaleLai-ling LamMisako SawaiMorgan YeatesRajesh KandaswamySusan TanSusanne MatsonTina T. TangTJ SinghTwiggy Lo |
Forecast Overview: IT Outsourcing, 2015 Update9 September 2015| This annually updated document contains the forecast market model or methodology and explains the market dynamics and foundational assumptions that underpin our understanding and analysis of the market. The acceleration in IT outsourcing (ITO) providers’ investment in automation and … Analyst(s): Allie YoungDean BlackmoreDouglas ToombsEd AndersonGianluca TramacereGregor PetriHelen Huntley |
Gartner Webinar: Leveraging Cloud Services on the Way to Becoming a Digital BusinessPublished: 21 August 2015 | This webinar discusses Gartner’s observations of the role of cloud services in enabling organizations to transform into digital businesses; and also how cloud initiative leaders can best organize themselves to facilitate this transition. Cloud Is Not a Strategy — It Is a Tactic! Key Issues Digital Business Digital Leaders Business Moments Reviewing Your Potential Route(s) to the Cloud and Beyond Poll Question: Looking at Your Current Cloud Deployments, in What Area Are They Currently? Poll Results: Looking at Your … Analyst(s): Gregor Petri |
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Hype Cycle for Cloud Computing, 2015Published: 5 August 2015 | The perpetuation of myths and hype regarding cloud computing continues; however, when used properly, cloud computing offers IT leaders real benefits, such as organizational and operational agility and, in some cases, cost savings. This research involves key cloud computing concepts and technologies. … Microsoft; MuleSoft; SAP; SnapLogic Recommended Reading: Analysis By: Gregor PetriDefinition: CSB is an IT role and business … Analyst(s): Ed Anderson | David Mitchell Smith |
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Hype Cycle for Business Process Management, 2015Published: 29 July 2015 | CEOs are driving their businesses toward digital business. Business transformation and process leaders, including CIOs, must not just investigate, but invest in next-wave capabilities. … Consultancy Services; Wipro; WorkFusion Recommended Reading: Analysis By: Gregor Petri; Michele Cantara Definition: Cloud service brokerages (CSBs) are … Analyst(s): Bruce Robertson |
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Hype Cycle for ICT in Africa, 2015Published: 29 July 2015 | As digital transformation continues to be critical to generate new business in enterprises around the globe, this Hype Cycle presents a snapshot of technologies local enterprises in Africa are leveraging to successfully transition to the digital realm. … Symantec; Titus; Varonis; Viewpointe Recommended Reading: Analysis By: Gregor Petri; Tiffani Bova Definition: In a cloud services brokerage ( … Analyst(s): Wm. L. Hahn | Mbula Schoen |
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Hype Cycle for Business Process Services and Outsourcing, 2015Published: 29 July 2015 | The business process services and outsourcing market is undergoing major change as more technology imbeds solutions and as delivery models and contracting approaches change. We outline for leaders in sourcing, business functions and global process management the hype surrounding these services. … Steria; Tata Consultancy Services Recommended Reading: Analysis By: Gregor Petri; Michele Cantara Definition: Cloud service brokerages (CSBs) are … Analyst(s): Morgan Yeates |
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Hype Cycle for the Telecommunications Industry, 2015Published: 27 July 2015 | Digital transformation is disrupting every element of the telecommunications industry value chain. This Hype Cycle identifies the key tools, technologies, applications and processes that CSPs need to embrace to stay relevant in a digital environment. … Schneider Electric; Siemens; Telefónica Recommended Reading: Analysis By: Gregor Petri; Tiffani Bova Definition: In a cloud services brokerage ( … Analyst(s): Gyanee Dewnarain |
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Hype Cycle for Cloud Security, 2015Published: 17 July 2015 | This Hype Cycle encompasses technologies and standards that improve the security and reliability of cloud computing implementations. … Vendors: AICPA; BSI Group Recommended Reading: Analysis By: Gregor Petri Definition: Cloud service brokerage (CSB) is an IT … Analyst(s): Jay Heiser |
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Hype Cycle for Communications Service Provider Operations, 2015Published: 16 July 2015 | This Hype Cycle will help communications service providers’ CIOs assess technologies that enable them to raise revenue by modernizing back offices, improving customer relations, innovating business models and offering digital services. … Monexa; Omniware; SAP; Transverse; Vindicia; Zuora Analysis By: Gregor Petri Definition: Cloud service brokerage (CSB)-integrated billing … Microsoft; MuleSoft; SAP; SnapLogic Recommended Reading: Analysis By: Gregor Petri Definition: Cloud service brokerage (CSB) is an IT … Analyst(s): Norbert J. Scholz |
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Market Guide for Cloud Brokering Platforms for Commercial SaaS AggregationPublished: 15 July 2015 | With the rising popularity of cloud service brokering, there is also an increasing demand for cloud brokering platforms. Leaders of business application marketplace initiatives should evaluate the cloud brokering platforms for commercial SaaS aggregation discussed in this guide. Today, aggregation is the most common role for cloud service brokers and most of the dedicated cloud brokering platforms (CBPs) currently available will support this role. Although an increasing number of internal IT departments are adopting a new role as internal broker (aggregator) … Analyst(s): Gregor Petri | Donna Scott |
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Hype Cycle for Infrastructure Services, 2015Published: 14 July 2015 | Smart Innovation Triggers, including self-configuring infrastructure, cognitive-enabled services and intelligent-process autonomic services, are revitalizing the IT infrastructure services market. Cloud-based services are maturing as traditional outsourcing begins to be seen as a relic of its time. … HP; Stefanini; T-Systems; Unisys Analysis By: Gregor Petri Definition: Cloud service brokerage (CSB) is an IT … Analyst(s): Christine Tenneson | Rob Addy |
Magic Quadrant for Data Center Outsourcing and Infrastructure Utility Services, EuropePublished: 13 July 2015 | Collectively, 18 top providers deliver services worth $19 billion in Europe. Gartner assesses these providers and their offerings for their execution and strategic vision. Sourcing executives can use this analysis to choose a strategic provider from this fast-changing market. This Magic Quadrant focuses on management services for mainframe and centralized server environments. It evaluates the abilities of 18 service providers to deliver data center managed services across Europe — including data center outsourcing (DCO) and infrastructure utility services ( … Analyst(s): Claudio Da Rold | Gianluca Tramacere | Gregor Petri | DD Mishra |
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Magic Quadrant for Cloud-Enabled Managed Hosting, EuropePublished: 30 June 2015 | Cloud-enabled managed hosting services are continually being evolved in Europe to meet the demands of data sovereignty and more agile computing. Infrastructure managers need to choose their vendor partner with great care in order to get the optimum service for their individual requirements. The European marketplace consists of 28 member states of the European Union. Each member state has its own interpretation of the EU rules on data privacy, as well as separate languages and cultures. The scope of this Magic Quadrant focuses primarily on the European marketplace, incorporating … Analyst(s): Tiny Haynes | Gianluca Tramacere | Gregor Petri |
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Forecast: Public Cloud Services, Worldwide, 2013-2019, 2Q15 UpdatePublished: 30 June 2015 | Through 2015, the public cloud services market is expected to continue strong growth of 15.2% through the end of the year. In the 2Q15 update, long-term growth through 2019 is slightly tempered while shorter-term growth through 2016 is expected to remain strong. 1 Summary Tables — Public Cloud Services End-User Spending by Segment for Region, 2013-2019 2 Summary Tables — Public Cloud Services End-User Spending by Segment for Region or Key Country, 2013-2019 3 Summary Tables — Public Cloud Services End-User Spending by Region and Key Country, 2013 … Analyst(s): Ed Anderson | Lai-ling Lam | Yanna Dharmasthira | Chad Eschinger | Susan Cournoyer | Cathy Tornbohm | Bianca Francesca Granetto | Gianluca Tramacere | Dean Blackmore | Joanne M. Correia | Laurie F. Wurster | Tom Eid | Ruggero Contu | Venecia K Liu | Fabrizio Biscotti | Chris Pang | TJ Singh | Hai Hong Swinehart | Alan Dayley | Gregor Petri | Jie Zhang | Morgan Yeates | Douglas Toombs | Rajesh Kandaswamy | Sid Nag |
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Cool Vendors in Asia/Pacific, 2015Published: 25 June 2015 | This year, we again look at Cool Vendors that provide “cool” solutions across a variety of industries and disciplines in the Asia/Pacific region. IT leaders seeking innovation should consider how these vendors may help provide differentiation for their companies. … http://www.bcsg.com ) Analysis by Ed Anderson and Gregor Petri Why Cool: In a market filled with myriad … Analyst(s): Denise Ganly |
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Forecast: IT Services, Worldwide, 2013-2019, 2Q15 UpdatePublished: 15 June 2015 | The worldwide IT services market will reach nearly $914 billion in 2015, growing 3.8% in constant currency in 2015, or declining 4.3% in U.S. dollars. With outsourcing contributing more than half of market growth in constant currency, the market will reach $1.1 trillion in 2019. 1 Forecast: IT Services by Segment, 2013-2019 2 Forecast: IT Services by Service Type, 2013-2019 3 Forecast: IT Services by Geography, 2013-2019 4 Pivot Table for Analysis 5 Data Segmentation and Structure 6 Exchange Rates 7 Tips for Using Pivot Tables 1-1 Forecast: IT Services End … Analyst(s): Kathryn Hale | Allie Young | Lai-ling Lam | Jacqueline Heng | Cathy Tornbohm | Fred Ng | Gianluca Tramacere | Dean Blackmore | Helen Huntley | Susanne Matson | Twiggy Lo | Tina T. Tang | TJ Singh | Arup Roy | Christine Tenneson | Susan Tan | Misako Sawai | Gregor Petri | Morgan Yeates | Douglas Toombs | Rajesh Kandaswamy | Julie Short |
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Vendor Rating: CiscoPublished: 12 June 2015 | Cisco has had revenue growth, despite a difficult global environment, strong competition and technology disruptions. Customers and prospects should be aware of Cisco’s strategic focus on mobility, cloud, video and data, as well as its investments in software, services, security and emerging markets.Positive Cisco has announced a new CEO, Chuck Robbins. Gartner expects the transition to be smooth and Cisco to continue to make innovation pushes with cloud and software-licensing initiatives. Cisco has moved from being perceived as a component vendor to the status of a more-strategic … Analyst(s): Tim Zimmerman | Andrew Butler | Bettina Tratz-Ryan | Mark Fabbi | Jouni Forsman | Steve Blood | Greg Young | Christine Tenneson | Frank Marsala | Tiffani Bova | Gregor Petri |
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Gartner Invest Research Community Vision: FCC’s Opponents Fight Back as Net Neutrality AdvancesPublished: 5 May 2015 | The U.S. telecom regulator’s latest order could have big implications for the broadband market, and its opponents have already filed lawsuits. Here, we give Gartner’s analysis of the key aspects of the debate, and the implications for investors in broadband providers. … took place in March/April 2015: Akshay Sharma, Gregor Petri and Lisa Pierce. This case is likely to … Analyst(s): Frank Marsala | Wm. L. Hahn |
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The State of CSP Cloud Adoption — A 2015 Heat MapPublished: 21 April 2015 | Communication service providers in Gartner’s 2015 CIO survey state that use of cloud computing is a priority as a means to achieve agility and access innovation. CSP CIOs should use Gartner’s cloud heat map to guide strategies for internal (OT and IT) and external (go-to-market) initiatives.Communication service providers (CSPs) see the benefits of using cloud-based services for improving internal business agility and innovation, but they often fail to adequately modernize approaches to governance, procurement and project delivery. Many CSPs have made significant investments … Analyst(s): Neil Osmond | Gregor Petri |
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Cool Vendors in the European Cloud Computing Market, 2015Published: 20 April 2015 | Cloud in Europe continues to be a challenging environment, given continued concerns about privacy and data residence, but that is not stopping these four Cool Vendors from either addressing the global market or overcoming local challenges with their innovative approaches. … http://www.bcsg.com ) Analysis by Ed Anderson and Gregor Petri Why Cool: In a market filled with a … services. Rotterdam, Netherlands ( http://www.greenclouds.org ) Analysis by Gregor Petri Why Cool: Greenclouds, a five-year- … Greenclouds. Boxmeer, Netherlands ( http://www.eshgro.com ) Analysis by Gregor Petri Profiled in Why Cool Then: In 2013, we … Analyst(s): Gregor Petri | Milind Govekar | Tiny Haynes | Gianluca Tramacere | Ed Anderson | Neville Cannon |
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China Summary Translation: Predicts 2015: Cloud Computing Goes Beyond IT Into Digital BusinessPublished: 16 April 2015 | Digital businesses rely on the agility, scalability and other attributes of cloud solutions, but the landscape is still rapidly evolving. To build competitive advantage and cuts costs, CIOs and other IT leaders need to constantly adapt their strategies to leverage increasing cloud capabilities. … Lydia Leong, Bill Hostmann, Jay Heiser, Tiffani Bova, Gregor Petri Digital businesses rely on the agility, scalability and … than compete with these hyperscale providers. Analysis by: Gregor Petri Key Findings: The trend of “If we can’ … Analyst(s): Tina T. Tang | David Mitchell Smith |
Forecast: Public Cloud Services, Worldwide, 2013-2019, 1Q15 UpdatePublished: 31 March 2015 | ARCHIVED Through 2014, the public cloud services market demonstrated a high growth rate of 17.5%. In 2015, Gartner predicts continued growth of 15.7%, supported by strong growth across all segments of the public cloud market. This document was revised on 1 April 2015. For more information, see the Corrections page on gartner.com. 1 Summary Tables — Public Cloud Services End-User Spending by Segment for Region, 2013-2019 2 Summary Tables — Public Cloud Services End-User Spending by Segment for Region or Key … Analyst(s): Ed Anderson | Lai-ling Lam | Yanna Dharmasthira | Chad Eschinger | Susan Cournoyer | Cathy Tornbohm | Jeffrey Roster | Bianca Francesca Granetto | Gianluca Tramacere | Dean Blackmore | Joanne M. Correia | Laurie F. Wurster | Tom Eid | Ruggero Contu | Venecia K Liu | Fabrizio Biscotti | Chris Pang | Dan Sommer | TJ Singh | Andrew Frank | Hai Hong Swinehart | Alan Dayley | Gregor Petri | Jie Zhang | Morgan Yeates | Douglas Toombs | Rajesh Kandaswamy |
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Forecast: IT Services, Worldwide, 2013-2019, 1Q15 UpdatePublished: 16 March 2015 | ARCHIVED The worldwide IT services market will reach nearly $942 billion in 2015, growing 3.7% in constant currency in 2015, or 0.7% decline in U.S. dollars. With outsourcing contributing more than half of market growth, the market will reach $1.1 trillion in 2019. 1 Forecast: IT Services by Segment, 2013-2019 2 Forecast: IT Services by Service Type, 2013-2019 3 Forecast: IT Services by Geography, 2013-2019 4 Pivot Table for Analysis 5 Forecast: IT Services Revenue Flow by Segment, 2013-2018 6 Forecast: IT Services Revenue Flow by Measure, … Analyst(s): Kathryn Hale | Allie Young | Lai-ling Lam | Jacqueline Heng | Cathy Tornbohm | Jeffrey Roster | Fred Ng | Gianluca Tramacere | Dean Blackmore | Helen Huntley | Susanne Matson | Twiggy Lo | Tina T. Tang | TJ Singh | Arup Roy | Christine Tenneson | Susan Tan | Misako Sawai | Gregor Petri | Morgan Yeates | Douglas Toombs | Rajesh Kandaswamy |
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Understanding Google, 2015Published: 24 February 2015 | Google is large, complex and ever changing. Gartner clients should use this document as a foundation for maintaining an in-depth understanding of Google’s strategies, capabilities and offerings. Google’s investments in and ROI from enterprise offerings continue to grow. The company leads in some market segments and competes effectively in a broad range of other enterprise-relevant businesses. Despite facing challenges from many quarters — including competitors, government … Analyst(s): Tom Austin | Jeffrey Mann | Yefim V. Natis | Andrew Frank | Ray Valdes | Mark Hung | Brian Blau | David Mitchell Smith | Roberta Cozza | Bern Elliot | Daniel O’Connell | Tiffani Bova | Andrew Neff | Hendrik Bartel | Hanns Koehler-Kruener | Gregor Petri | Lydia Leong | Frances O’Brien | Jeff Vining | Angela McIntyre | Isabelle Durand | Bettina Tratz-Ryan | Danny Brian | Alistair Newton | Kimberly Harris-Ferrante | Jay Heiser | Alexa Bona | Chris Silva |
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Forecast: Public Cloud Service Brokerage, 4Q14Published: 13 February 2015 | Gartner’s updated forecast for cloud service brokerage shows how this market will almost double in size over four years to reach $160 billion by 2018. CSB end-user spending associated with public cloud services is forecast to grow at a CAGR of 19.8% from 2013 through 2018 to reach $160 billion by 2018. CSB resell is the smallest category but also the fastest-growing of the three CSB categories. It will grow at a CAGR of 37.8% from … Analyst(s): Fred Ng | Lai-ling Lam | Susan Cournoyer | Cathy Tornbohm | Jeffrey Roster | Benoit J. Lheureux | Dean Blackmore | Joanne M. Correia | Patrick J. Sullivan | Laurie F. Wurster | Colleen Graham | Fabrizio Biscotti | TJ Singh | Michael Dominy | Sid Deshpande | Gregor Petri | Jie Zhang | Morgan Yeates | Ed Anderson | Rajesh Kandaswamy | Peter Kjeldsen | Daryl C. Plummer | Tiffani Bova | Michele Cantara | Dane S. Anderson |
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China Summary Translation: Hype Cycle for Cloud Computing, 2014Published: 21 January 2015 | Cloud computing continues to be one of the most hyped subjects in IT, but it is becoming more and more an integral concept in IT overall. This research looks at the different aspects of cloud computing and where the technologies are on Gartner’s Hype Cycle. … target audience Maturity: Adolescent Recommended Reading: Analysis by: Gregor Petri; Yefim V. Natis Definition: Private platform as a … Analyst(s): Jie Zhang | David Mitchell Smith |
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China Summary Translation: Magic Quadrant for Cloud Infrastructure as a ServicePublished: 21 January 2015 | The market for cloud compute infrastructure as a service (a virtual data center of compute, storage and network resources delivered as a service) is still maturing and rapidly evolving. Strategic providers must therefore be chosen carefully. … 全文 Lydia Leong, Douglas Toombs, Bob Gill,Gregor Petri, Tiny Haynes The market for cloud compute infrastructure … Analyst(s): Jie Zhang | Lydia Leong |
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High-Tech Tuesday Webinar: Digital Is the New Black — How CSPs Enable Software-Defined BusinessPublished: 14 January 2015 | This webinar presentation discusses Gartner’s research into the opportunities and best practices for CSPs offering enterprise services in the emerging area of digital business. Digital Is the New Black: How CSPs Enable Software-Defined Business Digital Business Digital Business Technology Key Issues The Digital Industrial Economy Industry Quotes OT Is Not New, but Is Becoming Digital… Aka Software Defined Capturing the Business Moment The Journey Onward — … Analyst(s): Gregor Petri |
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Agenda Overview for Communications Service Provider Enterprise Markets, 2015Published: 6 January 2015 | Our 2015 research focuses on four disruptive, growing markets: cloud and data center services, the Internet of Things, communications applications and mobility. Emphasis is placed on how to thrive in the digital environment through cloud delivery, go-to-market planning and strategic partnerships.Communications Service Provider Enterprise Markets Agenda Overview Source: Gartner (January 2015) Technology and service providers (TSPs) — which include communications service providers (CSPs), system integrators (SIs) and vendors — are targeting the high-growth enterprise markets of cloud … Analyst(s): Daniel O’Connell | Katja Ruud | Eric Goodness | Gregor Petri |
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